Broadway Store

1260 Broadway, San Francisco, CA 94109

Phone: (208) 555-0112
Email: woodmart@mail.com

Valencia Store

1260 Broadway, San Francisco, CA 94110

Phone: (208) 555-0132
Email: woodmart@mail.com

Emeryville Store

1034 36th St, Emeryville, CA 94608

Phone: (148) 555-0185
Email: woodmart@mail.com

Alameda Store

1433 High St, Alameda, CA 94501

Phone: (145) 555-0135
Email: woodmart@mail.com

Return Policy

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

Thank you for your support of SEMA. If you find any of the following issues upon receiving the goods, please take photos and videos to contact us promptly. We will reply within three working days of receiving your message.

  1. The product is severely damaged
  2. The function cannot workproperly
  3. The goodsreceiveddo not match the goods ordered

PS: Due to issues such as light, angle, and background of the photos/Video, there may be differences in color between the product images/videos and the actual product,

so color complaint are NOT accepted unless it is a totally different color.

If it is confirmed that the problem is caused by us, we will arrange for replenishment or exchange as soon as possible. Please keep the following conditions in mind if ask for a replenishment or exchange

  1. The product is unused
  2. The product packaging is well kept
  3. The product is not damagedintentionally
  4. Buyers need to pay the freight/duties by themselves if sending the toy back

5.Replenishment only shipped with next order

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the WoodMart online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

Get in Touch

Need a Help?

  • +0086 158 1289 6521
  • Email: admin@sematoy.com

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Online store of household appliances and electronics

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