Delivery & Return

Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

We offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days

Orders over $100: All day delivery. Order anytime:

FREE

Orders under $100: All day delivery. Order anytime:

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Large items

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

Fromu$20

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

FAQs

What is the lead time

For samples, normally it could be shipped within 3 days, and mass production order within half a month

Can you ship the goods to my place safely?

Sex toy is a sensitive item in some countries, but we have worked with many experienced logistic companies who can offer door to door shipping service. For more details, please see the details on Shipment Policy, thanks.

Can you delivery the toy/doll under other name?

Yes, the toys are well packaged and no order details comes to sex toy or doll displayed on the shipment slip and package box

what payment method do you accept?

Paypal/Visa/W.U/T.T /Credit card works

What is the shipping time?

It depends on the shipping way you choose, normally 7 days around if by express, 12 days around if by air, and 5 weeks if by train or sea.all door to door shipping service.for more details, please see the details on Shipment Policy.

Do you have any after-sales service?

Yes, we will refund the toy cost or send replacement to you if there is major quality issue

Need a Help?

  • +0086 158 1289 6521
  • Email: admin@sematoy.com

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Then the question arises: where’s the content? Not there yet? That’s not so bad, there’s dummy copy to the rescue. But worse, what if the fish doesn’t fit in the can, the foot’s to big for the boot? Or to small? To short sentences, to many headings, images too large for the proposed design, or too small, or they fit in but it looks iffy for reasons.

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required. It's content strategy gone awry right from the start. If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader.

Shipment Policy

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

Sex toys are sensitive for most countries, and an experienced partners could help you a lot.

Normally there are 4 methods to ship goods to globally

Shipping method

1, By express

It means shipped by DHL/ UPS/ Fedex or other local express giant, they will  take the shipment at the beginning and delivery to you  at the end.and it could be tracked on the website with tracking number.

It requires buyers to clear custom and pay the tariff (It is NOT a necessary process for small orders and some countries)

Shipping time is around 1 week.

2,By air

It means shipped by a cargo company at the beginning and then at the end dispatched at a local delivery company such as DHL/UPS/FEDEX/USPS/DPD/CDEK...etc

Shipping time is around 10-15 days

3,By sea

It means shipped by sea to sea port, and door to door shipping with custom clearance and tariff service available,and at the end dispatched at a local delivery company such as DHL/UPS/FEDEX/USPS/DPD/CDEK...etc

There are several options for sea shipment,  shipping time various from 12-45 days which depends on the shipping rate and time.

4, By train

It means shipped by train, and door to door shipping with custom clearance and tariff service available,and at the end dispatched at a local delivery company such as DHL/UPS/FEDEX/USPS/DPD/CDEK...etc

Normally Train shipment works for EU countries and UK as well as Russia, shipping time is 30-45 days

Countries with different policies on sex toy, here are some info for reference.

To USA & Canada

Most of the sex toy is ok to ship to USA & Canada, and it could be shipped by express, by air and by sea.door to door shipment  and even custom clearance service available.

To EU & UK

Most of the sex toy is ok to ship to EU & UK, and it could be shipped by air, by express and by sea as well as by train. door to door shipment  and even custom clearance service available.

To Vietnam/ Malaysia/Singapore/Cambodia/ Laos/Myanmar

Shipped by land/sea/air, door to door shipment with custom clearance and tariff included. Shipping time is around 1 week.

To Russia

Normally shipped by truck/train, shipping time is around 7-30 days depends on the shipping rate and area. Door to door shipment with custom clearance included

To Japan /Australia

Shipped by sea/ air, normally it requires buyer to pay the tariff

To Mexico

It could be shipped by express/ sea.

To South Korea

Shipped by sea, and shipping time is 2-5 days, door to door shipment available, but it requires buyer to have the license of sex toy importation and pay the tariff.

To UAE/Turkey/Indonesia

Small parcels is ok. Full body sex dolls are NOT allowed because it comes with high risks.

To India /Philippines

Only mass order shipment accepted, small order not accepted.

To other countries which NOT mentioned above

Please contact us for more details, thanks

Because policies are NOT fixed, so please feel free to contact us to get the latest info, thank you.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the WoodMart online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation